AI workflow automation

Hand the repetitive work to AI and keep people in charge

We automate the admin that eats your week: reading emails and documents, pulling out the details, checking them and updating your systems. A person reviews anything that matters.

What we build

Automation that does the reading, sorting and typing

Email and enquiry triage

Read incoming emails and forms, work out what each one needs, send it to the right person and draft a reply for them to check.

Data from documents

Pull names, dates, amounts and references out of invoices, orders, contracts and forms, and check them before they reach your systems.

Reports and summaries

Turn meetings, tickets, emails or spreadsheets into short summaries and regular reports, written the way your team reads them.

Content with quality checks

Draft product descriptions, articles or replies in volume, with automatic checks for duplication, tone and facts before a person signs them off.

Your data, ready for AI

Clean up, connect and organise the data your processes depend on, so automation works from one reliable source rather than five spreadsheets.

Connected to your tools

Workflows that run across email, SMS, phone, payments, CRMs and the systems you already use, on a schedule or when something happens.

Where it helps

Good places to start

The best first automation is a task that's frequent, follows rules and nobody enjoys.

  • Processing invoices, purchase orders and delivery notes
  • Sorting a shared inbox and drafting first replies
  • Checking application or onboarding forms for missing details
  • Producing weekly reports from your systems
  • Moving data between systems that don't talk to each other
An invoice email read by AI, with a missing detail flagged for a person to check An invoice email read by AI, with a missing detail flagged for a person to check
Built responsibly

AI you can trust with your customers

Every AI system we build follows the same rules.

Guardrails

Firm rules on what the AI may say and do, and protection against attempts to trick it into ignoring them.

People stay in charge

Anything consequential is approved by a person, and the AI hands over when it's unsure.

Your data stays yours

Only the data a task needs is sent to AI services, through business services that don't train on it, in line with UK GDPR.

Measured, not hoped for

We test on your real examples and track accuracy and time saved, so you can see it working.

How we work

From first chat to live

Discover

A free conversation about what you want to improve, then a short look at how it works today.

Prototype

A working version early, so you can try it with real examples before committing to the full build.

Build

Built properly: tested, secure and connected to your systems, with regular check-ins.

Support

Monitoring, improvements and support once it's live, so it keeps getting better.

Questions

Common questions

Will the AI make mistakes?

Sometimes, which is why we design for it. Each workflow checks its own output, flags anything it's unsure of for a person, and we measure accuracy on your real examples before it goes live.

No. We automate around the systems you already have, connecting through their APIs, email or exports.

Workflows send AI services only the data a task needs, through business services that don't train on it, and keep a record of what was processed. We agree where your data goes before we build anything.

We start by measuring the task as it is today: how often it happens and how long it takes. That gives a clear before and after, and tells us early if a task isn't worth automating.